Dewi Oktavianti Tambunan

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Tentang Saya:
I have a bachelor's degree in development economics from the University of North Sumatra who has a focus in the field of economic and financial analysis. Experienced in banking, taxation, administration, organizational management, financial record keeping, and data analysis. I have skills in business management and risk management, marketing, good analytical skills, report preparation and good communication skills and able to work with a team.
Riwayat Pendidikan
  • 2020 sampai 2024
    S1 - Universitas Sumatera Utara
    Ekonomi Pembangunan , Sarjana Ekonomi (S.E)
Kemahiran Berbahasa
  • Belum ada data bahasa.
Perolehan Penghargaan
  • Belum ada penghargaan.
Sertifikasi
  • Belum ada data sertifikasi.
Pengalaman Umum
  • Kasir

  • Konsultan Pajak

  • Customer Service Intern

  • Administrasi Assistant Intern

Riwayat Pekerjaan
  • Staff Tax Accounting di Konsultan Pajak
    06 Jan 2025 – 30 May 2025
    Preparing and reviewing tax reports, reconciling accounting data, and ensuring regulatory compliance. Successfully helped clients file on time without penalties and created tax data summaries that facilitated the team's review process.
  • Administrative Assistant - Intern di Kantor Pelayanan Pajak (KPP)
    03 Jun 2024 – 31 Jul 2024
    Assisting with data entry, filing tax documents, and serving taxpayers at the information desk. Successfully supported smooth service delivery, accelerated administrative processes, and ensured data accuracy.
  • Customer Service Assistant - Intern di Bank Negara Indonesia (BNI)
    11 Sep 2023 – 31 Jan 2024
    Served customers at the front desk, assisted with account openings, and entered data into the system. Successfully expedited service processes, improved customer satisfaction, and maintained the accuracy and neatness of administrative data.
  • Cashier di K2S Coffee Culinary Cafe
    12 Aug 2024 – 29 Nov 2024
    Handling cash and non-cash transactions, maintaining cash accuracy, preparing daily reports. Successfully maintaining zero cash discrepancies and providing fast service, thereby increasing customer satisfaction.
Portofolio
  • Belum ada portofolio.
Media Sosial
Referensi
  • Belum ada referensi.
Soft Skill
Service & Customer Orientation
90%
90%
Tingkat: Fluent – Be friendly, professional, and solution-oriented when serving customers and clients. Be able to handle questions and complaints with empathy and patience.
Organization & Event Management
75%
75%
Tingkat: Advanced – Skilled in designing, organizing, and evaluating large events such as seminars, leadership training, and celebrations with hundreds of participants.
Teamwork & Leadership
90%
90%
Tingkat: Fluent – Experienced as an activity coordinator, division head, and large committee member involving many participants. Able to collaborate with various parties while directing teams to achieve common goals.
Adaptability & Flexibility
75%
75%
Tingkat: Advanced – Able to adapt quickly to various work environments ranging from banking, taxation, to customer service. Also accustomed to utilizing technology such as e-filing, e-SPT, SAP, and various financial software.
Analysis & Problem Solving
90%
90%
Tingkat: Fluent – Accustomed to analyzing financial data, taxes, and transactions, then finding efficient and regulatory-compliant solutions. This is evident from experience in tax reporting, transaction reconciliation, and customer complaint resolution.
Effective Communication
90%
90%
Tingkat: Fluent – Able to convey information clearly, both verbally and in writing, and able to adapt communication style to the audience, including in customer service, reporting, and when acting as a moderator/speaker in an organization.
Keahlian Tambahan
Microsoft Office
75%
75%
Tingkat: Advanced
Pelatihan
  • Basic Leadership Training
    Indonesian Christian Student Movement | 25 Apr 2022 - 01 May 2022
    A 5-day leadership training program conducted in quarantine.
    Lihat Sertifikat
  • Advanced Leadership Course
    Indonesian Christian Student Movement | 14 Jun 2023 - 18 Jun 2023
    A 5-day quarantine leadership training program
    Lihat Sertifikat
Proyek
  • Belum ada proyek yang tercatat.
Ketertarikan Karier
  • Banking and Finance (Tinggi)
    I am interested in banking and finance because it is relevant to my educational background and experience in economics, administration, and banking. I want to contribute to providing the best service to customers while developing my professional skills in the financial world.
  • Administration (Tinggi)
    I am interested in administration because it aligns with my experience in managing documents, data entry, report preparation, and providing operational support. This field requires precision, discipline, and communication skills, which are my strengths. I am confident that I can contribute to maintaining smooth administration and work efficiency in the company.
Penghargaan
  • Belum ada data penghargaan.
Hobi
  • Membaca buku
    Salah satu hobi saya adalah membaca buku, terutama pengembangan diri, bisnis, dan buku ekonomi. Membaca membantu saya menambah wawasan, melatih fokus, serta memperluas cara pandang. Selain itu, membaca juga meningkatkan kemampuan komunikasi saya.